View All Omega Psi Phi : OPP Product Listings
View All Alpha Kappa Alpha : AKA Product Listings
View All Kappa Alpha Psi : KAP Product Listings
View All Alpha Phi Alpha : APA Product Listings
View All Zeta Phi Beta : ZPB Product Listings
View All Freemason Product Listings
View All Phi Beta Sigma : PBS Product Listings
View All Order of the Eastern Star : OES Product Listings
View All Sigma Gamma Rho : SGR Product Listings
View All Elvis Presley Product Listings
View All Ninjas Product Listings
View All U.S. Army Product Listings
View All Classic Plain Product Listings
View All Vietnam War Product Listings
View All U.S. Navy Product Listings
View All Che Guevara Product Listings
View All Shriners Product Listings
View All U.S. Air Force Product Listings
View All PD : Police Department Product Listings
View All PHA : Prince Hall Affiliates Product Listings
View All Christianity Product Listings
View All U.S. Marines Product Listings
View All Spiritual Sky Product Listings
View All Knights Templar Product Listings
View All 32nd Degree Product Listings
View All Marine Veteran Product Listings
View All POW MIA Product Listings
View All 82nd Airborne Division Product Listings
View All Iota Phi Theta : IPT Product Listings
View All Army Veteran Product Listings
Free Shipping & Buy More, Pay Less On Everything!
Accessories Apparel Bags Books Fragrances Gift Items Hats Health & Beauty Home & Garden Jewelry

Terms and Conditions of Sale

Payment Options

Credit/Debit Cards Accepted

American Express
Discover
MasterCard
Visa

Checks Accepted

Cashiers/Certified Checks
eChecks/Electronic Checks through PayPal

Other Accepted

Mail Orders
Money Orders
PayPal

Not Accepted

C.O.D.'s
E-Mail Orders
Purchase Orders
* Make checks and money orders payable to The Cultural Exchange Shop.
* Unless otherwise specified, all amounts are quoted in U.S. funds.
Shipping Policy
Shipping charges are non-refundable.
Orders delivered to APO/FPO/DPO addresses can only be shipped by USPS.
Be prepared for an increase in shipping time around holidays.
You can only cancel your order if it has not been shipped.
An order tracking number will be sent to the e-mail address received during the order process right before we ship your order.
Sales Tax
The Cultural Exchange Shop is required to collect a 5.3% sales tax from Virginia residents.
Order Acceptance
All orders are subject to acceptance by The Cultural Exchange Shop. Receipt by the Buyer from The Cultural Exchange Shop's order acknowledgment indicates acceptance of Buyer's order subject to the terms set forth herein and the acknowledgment and is final and binding. The order acknowledgment will be considered the final expression of the agreement between the Buyer and The Cultural Exchange Shop and shall be the exclusive expression of the terms thereof, except that the order acknowledgment shall be subject to these terms and conditions. No orders are binding on The Cultural Exchange Shop until execution of the order acknowledgment. In others words that are not straight out of a law textbook, basically, once an order is actually received and can be fulfilled by us, our terms and conditions of sale will apply to the order. Hopefully, that sounds better and more Loving ;)
We are only a retailer. We are not a wholesaler. Therefore, large volume orders may require further verification. Also, we may not be able to fulfill large volume orders, since we are not a wholesaler.
Order Changes
All reasonable requests for order changes will be honored. Any order change accepted after order acknowledgment is subject to our ability to confirm and fulfill the change, and will be subject to a charge for the costs involved in the change depending on the status of the order at the time of the change request.
Back Order and Pre-Order Policy
We charge all orders up front or when an order is submitted and received successfully.
The sale price of any back ordered or pre-ordered product is subject to change. Therefore, when we are finally ready to ship your order, the sale price may have changed from the time you first back ordered or pre-ordered the product. The future sale price of the product will only be charged with your acknowledgment and permission. We will let you know via e-mail if the sale price changes. However, sale price changes are rare and usually result in the sale price going down, rather than going up.
All back orders and pre-orders will be executed in the order in which they where received. Simply, if you are first in line, your order will be processed first.
Cancellations
You can only cancel your order if it has not been shipped.
Merchandise Return Policy
We have a 30-day money back guarantee. However, we will not refund merchandise that has been physically damaged by the customer.
No merchandise can be returned for exchange or refund after 30-days from the delivery date of an item.
There are no restocking fees for returns.
The customer will be responsible for shipping cost in the event of a return of non-defective merchandise. However, if the return is the result of a mistake on our part, the customer will not be responsible for shipping cost. Returns must be shipped with cost or freight prepaid. If we receive a shipment marked freight collect, then the returned package will be refused.
To make returns simple, you can request a return via e-mail [ here ], and we will contact you back with return instructions or a reason why the return request is being rejected. We reserve the right to reject or refuse returns that we had no knowledge of before receiving them.
Non-defective merchandise that has been used or are not in a "resalable" new condition may not be returned for refund. Books and Media cannot be returned for refund.
Returns of non-defective merchandise must be delivered to The Cultural Exchange Shop in good condition. Therefore, please use adequate packaging when returning merchandise to avoid having the return refused.
After we grant and send you the return instructions, your return request will only be valid for 14 days. If we do not receive the merchandise in question before that time, the return request will be rejected.
Upon acceptance, receipt, and fulfillment of your return for refund request, you will receive your money back.
Upon acceptance, receipt, and fulfillment of your return for exchange request, you will receive a replacement.
Alpha Kappa Alpha Sorority, Inc. Merchandise Policy
Buyer acknowledges and agrees that she/he is purchasing paraphernalia and other goods (collectively "Merchandise") bearing Alpha Kappa Alpha Sorority, Inc. ("Sorority") logos, copyrights and trademarks (collectively "Intellectual Property") for a member of the Sorority. Buyer also acknowledges and agrees that the Sorority retains all rights and ownership in the intellectual property on the Merchandise and thus restricts the subsequent sale of such Merchandise solely to Sorority members and prohibits the resale of such Merchandise on-line by third party websites including but not limited to eBay, esty.com and Amazon.com. Any attempt to do so will result in the forfeiture of the right to possess the Merchandise and the Merchandise immediately will become Sorority property.
Omega Psi Phi Fraternity, Inc. Merchandise Policy
Buyer acknowledges and agrees that she/he is prohibited from re-selling merchandise that bears Omega Psi Phi Fraternity, Inc. marks on eBay, Amazon.com, or any other on-line bidder, or through any others means without the Omega Psi Phi Fraternity, Inc. prior written consent.

Questions concerning The Cultural Exchange Shop's warranty, refund, and return procedures should be directed [ here ].
Are you having issues navigating this site? Try our new site by clicking [ here ]. Thank You.
Payment Types Accepted